WE CARE ABOUT YOUR PRIVACY
This Policy has been created in order for you to understand how we collect, use and transfers your information while you use the Apps, so that you could freely use our website/app without having any fear of any circumstances and we will consider that you are consenting to us collecting, using and transferring your information when you submit the information in our website.
Registration with us is mandatory in order to be able to use the basic features of the Application.
USE OF PERSONAL INFORMATION
By Personal Information it means any information which could be name, email address, phone number, birthday information regarding your use of our Services, and browser information.
With your information, we will be able to provide you with access to all part of our App and allow us to contact you regarding the services you have requested.
We will also use your information so that we could administer, support, improve and develop our service to assess financial and insurance risks, prevent and detect crime and to understand our customer’s best requirements to serve them better with our service.
Genietalk will ask the user as per the need user location , access to gallery ,contacts , email , calender’s , sms for information to make the better usage of the app as a personal assistant.
INFORMATION WE RECEIVE FROM THIRD PARTIES
Any information you have shared with us are not being sold, shared or given out to any third parties however if you direct us to share your information with third parties then we may share the information and sometimes the Website may contain or present third party links to third party sites or services – all of which are not owned or controlled by us.
By submitting your personal data to GenieTalk OR third parties acting on our behalf, AND/OR by using this application you agree to the processing of your personal data as explained in this policy.
We are not responsible for the privacy practices of such third parties’ sites or services and this Policy does not apply to them. Please refer to the privacy policies of those other sites and services, to determine whether their privacy practices are acceptable to you.
YOUR USE OF OUR PRODUCTS & SERVICES
When you use our products and services your IP-address, access times, the website you linked from, pages you visit, the links you use, the content you viewed and other such information your browser provides us with is automatically collected by GenieTalk.
Some of our mobile services may collect your unique mobile device identifiers including but not limited to IMEI, subscriber identity information, network service provider specific identifiers, network settings and other such information.
When you use our products and services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by your mobile network provider.
YOUR TRANSACTION WITH US
We collect information relating to you and your purchase and use of our products and services and those of our partners and your other interactions with us. Such information may include details of the queries or requests you have made, where, when and how they were made, the products and services purchased or provided, delivery details, bank account number, credit card details, billing address, credit checks and other such financial information, details of agreements between you and GenieTalk, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information.
We may, in accordance with applicable law, record your communications with our customer services operation or with other such contact points including GenieTalk Concierge service and by any channel offered including but not limited to telephone, SMS, email or live chat.
DISCLOSURE OF YOUR INFORMATION
The personal information which are collected through the App such as your name or social network are used by us to assist you in providing information, products and services that you have requested. However, it can be possible that your information may be accessed by our staff, contractors and suppliers who act for us for the purposes set out in this policy.
We do not disclose your information to anyone outside the members of our App group however if you have given us the permission or you are bind by the law to give us the permission or either you or us have use other companies service.
In the future if our business enters into a joint venture, sold, acquired, merged with other business entity then we may disclose your information to our new business partners.
Genie Talk’s location based services and features may use satellite, mobile, Wi-Fi or other network based positioning methods which may involve exchanging your location data, network identifiers and your unique device identifiers with a location server.
GenieTalk processes this information anonymously. Depending on your positioning settings and your use of location services of other service providers your device may connect to other service providers’ servers, which are not controlled or operated by GenieTalk.
We recommend you check the privacy policies of such service providers to understand how they process your location data. You can modify the positioning settings of your device from the device settings, for example change or disable positioning methods or location servers or modify the accuracy of your location data.
GenieTalk offers various location based services and features that may require the use of your location data. For example, when you make a location based search, use location enhanced weather features or request for map data, your location data may be sent to GenieTalk to serve you with the right content. This may also include location based advertising.
Some location based services may allow you to associate your personal data with your location. To learn more about available location based services and features, please refer to instructions and other support material for our products and services.
ACCESS TO YOUR INFORMATION
We don’t just send you any communication regarding any news or products or updates until and unless you opt for it, as you will have the option to “opt in” or “opt out” for receiving any communications from us regarding the same.
However, if you are using the service then from our App then there will be service-related emails from us. By requesting us you could have an access to your personal identifiable information which was collected by us while you use our App.
It will be your responsibility to update your record accurately. There might be some charges to meet our costs while providing you with the details of the information that we hold for you.
For any questions or comments that you have about this Policy or the any practices of the App and you would like to update or verify any personal information that we already have then please use your login account details or perform the activities or contact us at www.genietalk.com.
COMMUNICATING WITH YOU
We may use your personal data to communicate with you, for example to send you critical alerts and other such notices relating to our products and/or services and to contact you for consumer care related purposes.
MARKETING & MAKING RECOMENDATION
We may use your personal data to personalize our offerings and to provide you with more relevant products and services and related information, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying GenieTalk and third party content.
We may use your personal data for direct marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of news and information relating to new GenieTalk products and services, send you invitations to VIP events, details of exclusive privileges and other offers or promotions provided by us, our affiliates, partners and third parties including those providing services under a contract to GenieTalk.
SECURITY AND DATA RETENTION
We will have your information as long as you have an account with us however we may retain and your information as necessary to comply with legal obligations, to resolve disputes and to enforce agreements.
Your personal information is very important to us and we will use our top priority measure to protect your information from being accessed by any unauthorized persons, unlawful processing, risks of damage, loss of information both during transmission and once we received it.
There is no absolute secure of the transmission over the internet or any electronic storage and we try our best to use technological means to protect and secure your personal Identifiable information, however we cannot guarantee and also you cannot expect that there will be immunity from any wrongdoings, malfunctions, unauthorized interceptions or access, or other kinds of abuse and misuse.
If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org
CHANGES TO THE PRIVACY STATEMENT
We will also give prior notice for you before any changes in this site however if the changes are coming directly from legal requirements then there may be no notice of the same and the changes may be implied immediately.